Maple Valley Puppies Policies
A puppy is NOT reserved until a deposit is made for it and by doing so you indicate that you agree to our terms and conditions as described below.
Please spend some time and read our policies before proceeding and contact us if you have additional questions.
Download our puppy Agreement Here
Download our puppy health form Here
Our Customer’s Care
We, at Maple Valley Puppies, do not “pre-screen” our customers, but trust and expect all our new puppy customers to provide excellent care and loving homes for them. Over the past years, we have met many wonderful people, placed a good number of puppies in homes across America and have had assurance that they all went to good homes! If you feel you have done your homework on the costs associated with a new dog, have adequate living or yard space, and some time that you can devote to training and bonding with your new friend, you may go ahead and reserve one of our puppies! Our puppies are in high demand. We currently have a waitlist for both goldendoodles and bernedoodles.
Goldendoodle Price – $1975
Black and White- $2500-$3500
Bernedoodle prices vary according to marking and color. Most of our puppies range from $3500- $4000.
Our Deposit Policy
ADVANCE DEPOSITS: You can place deposits at any time, which places you on our waiting list. If you find another puppy or for any reason decide not to get a puppy from us after all, we will refund 70% of your deposit. If you default and do not pick up your puppy, your deposit will be used to offset the cost of finding a different home for the puppy. Breed and preferably gender should be specified with the deposit so we are sure to place you on the correct list. Deposits are $250 for the goldendoodles and $400 for bernedoodles. Any puppies not previously reserved will be placed on the website with a ‘reserve-me-now’ paypal button.
The “Reserve Me Now” button will take you to a PayPal page where you can enter your credit card or PayPal information for the deposit of $250 (or as stated) and this will be put towards the purchase price. If you would rather use a Credit Card, you can also do that on the PayPal page after clicking the PayPal Reserve Me button.
Once you have completed this transaction, PayPal will email you a receipt of the puppy you reserved. Our website may not be updated immediately, and it may go until the next business day until your puppy will be marked reserved. But don’t worry, we will always honor the first deposit! If perchance, you make a deposit on a puppy that was already reserved by another person, we will give you the option to pick another puppy or promptly refund your deposit (minus PayPal fees). The balance of your puppy will be due by cash, or Paypal for an additional 2%, paid at the time of the puppy pick-up. (see below for pickup details).
SALES TAX: We are required by the State of Illinois to charge and collect 6.25% sales tax on all our retail puppy sales unless we ship out of state. So please don’t forget to include this in your total purchase price.
REFUND: If something should happen to your puppy when you have a deposit placed on it, we would let you pick another available puppy or you can use it to reserve a future puppy from an upcoming litter. Due to Paypal fees, etc, we will only refund 70% of the original deposit amount. However, as mentioned previously, if you default and never pick up your puppy, your deposit will be used to help located a new home for the puppy. We try to be reasonable and make allowances for circumstances beyond your control.
We offer several options to get your new little friend into your arms!
#1. Come to our house and pick up the puppy yourself. We prefer Thursday and Friday, or Saturday till noon, for these appointments. It’s FREE! 🙂
#2. We deliver to your home or meet you partway. Cost- $0.65 a mile- round trip ($1.30 per mile-one way)
#3. Hand delivery to your nearest major airport, anywhere in the Continental US. Cost- $500-600 (depending on ticket prices).
Our Health Guarantee and Warranties
Health Guarantee: We, the Breeder, guarantee that upon purchase, the puppy is in good health and has been immunized and wormed according to its accompanying health record. The puppy has been vet checked and has a health certificate. We do encourage you to take your puppy to a veterinarian (at your cost) after you have received your puppy as we do have a 72 hr. (3 day) replacement policy, if for some reason it is found to have a major health problem as diagnosed by a licensed veterinarian (DVM). However, any minor conditions that are easily correctable
and will go away, are not covered by our replacement policy. We will reimburse you for the cost of medication/procedure only if the puppy was taken to a veterinarian within 72 hrs. (3 days) of purchase.
1 Year Generic Health Warranty: We do try to ensure that you purchase a genetically healthy puppy and if in case your puppy is found to have a genetic disorder (such as hip and elbow dysphasia, etc.) as diagnosed by a licensed veterinarian within one year of purchase, we will- #1.-exchange your puppy for one of equal value, or #2.-reimburse vet costs but not exceeding the original price of the puppy. There are no warranties against common sickness or accidents incurred on your part after the puppy is in your possession. All regular health care maintenance and immunization are the buyer’s responsibility as described below.
Owner’s Responsibility: You, the owner, agree to take care of this dog; feeding and housing it properly and maintaining its vaccination and de-wormings. You also agree to see to its proper physical and emotional care and welfare. You assume all responsibility for any accidents or injuries caused by the misbehavior of the puppy after it is in your possession. The death, injury or loss of said dog, due to theft, carelessness, recklessness, abuse, neglect, heat stroke, or accident will not entitle you (owner) to any compensation from us (breeder). This dog is warranted only for the purpose of being companion animal; not for any other purpose or reason, such as breeding or show,etc.
Our Visitation Policy
We do our best to ensure that all our dogs receive appropriate care according to the AKC Care and Conditions of Dog Policy, so we limit outside traffic through our kennel as much as we can, to help minimize the potential of someone unintentionally tracking in diseases (like parvo, giardia, etc) We welcome only those seriously interested in a puppy or you that have already placed a deposit on one, to visit our nursery and see the puppies’ parents. Please remember, it places stress on our mothers to have strangers come in to look at and handle their newborns. Thank-you for your understanding!